Endorfan Client's Evaluation Form

Please give us your opinion of our services.  Fully complete this form and save 10% off your next bill for services.

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  1. Please provide the following contact information (Optional except for discount):

    First Name

    Last Name

    Title

    Organization

    Work Phone

    Home Phone

    FAX

    E-mail

    Web

  2. About the computer(s) we fixed for you:

    Manufacturer(s)

    Model(s)

    Operating System

  3. What was (were) your major problem (s)?

  4. Were we able to keep your valuable data?.

  5. Rate your opinion of Endorfan's response time?

    bad poor average fair good

  6. How did you know your problem was/was not fixed?

  7. Did Endorfan make clear recommendations on how to avoid similar problems or for further improved performance?

  8. Were Endorfan's solutions appropriate for you as our client?

  9. We were comfortable having Endorfan in our office?

    disagree strongly disagree neutral agree agree strongly

  10. Did you request that Endorfan estimate your work in advance?

    Yes No

  11. I was satisfied with Endorfan's fees.

    disagree strongly disagree neutral agree agree strongly

  12. How much did you save .vs. your next best option?

  13. Endorfan taught me new relevant information about using my computer.

    disagree strongly disagree neutral agree agree strongly

  14. I would call Endorfan again.

    disagree strongly disagree neutral agree agree strongly

  15. Why or Why Not?

  16. How could Endorfan improve their service?

  17. Is there someone who you would like us to call as and offer a free 1st hour of service?  (Only for qualified clients with your referral)