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 "ENDORFAN's TIPs has the very best free web tools and tech links" 

Jim says: "I set this as our browser's home page because loads but links to everything we ever browse for" 

 

This page was designed to be used as your browser's home page.  It has search features and  links to tested web solutions for many common technical issues.

try   (a tech dictionary)

 

Endorfan's Technical FAQ: On the web there is lots of good free tech support.  Unfortunately it is there is also an abundance of misleading marketing info and down right scams that have been very costly to some of our clients. So for a few years we have been using this page to collect the best safe and helpful solutions to common issues  creating a "safe zone" of free support tips.  The solution topics listed here are sorted by frequency that they come up.  To find something skim for a relevant question/topic in RED and review that area.  Each section contains links to safe (and mostly free) tools or relevant references and resources. 

 

Why is this site free:   This site is free in hopes of helping our clients, friends and family find the answers they need safely and confidentially.  This philosophy has actually helped us build an abundance of business.  In a world where trust is rare.  Proving yourself trustworthy can lead to long term relationships.   Thank you for visiting.

1. My computer has gotten slower or has pop-ups or both. What should I do?  In short you need to clean it up.  A good place to start is to install update, scan and immunize with some good anti-Spy ware and anti mall ware programs.  We have found that the combination of Malwarebytes Anti-Malware, Spybot - Search & Destroy and LavaSoft Ad-Aware 2008 free version are effective Safe and FREE anti spy-ware and keeping your computer fast.  I am not as wild about the ease of use of the overly crippled Ad-aware Anniversary Edition.  We've had great results cleaning up hundreds of computers which were so overloaded with hundreds of incidences of spy-ware, ad-ware, and even mall ware that they were frozen up or working slowly.  Once we installed, updated, inoculated, scanned and cleaned with those and a major brand antivirus the systems were fast but better protected and more stable.  Viruses can also slow down or crash your computer and loose your data. 

 

Everybody should be running a current Anti-Virus Program.  Most people get into trouble while thinking that they have Antivirus when in reality it is expired, not fully installed, not-current or not scanning. That is kind of like having oil in your garage but none in your car.  To work properly you antivirus needs some attention to be sure it is updated, and scanning regularly.  While we routinely install 2-4 anti-spy-ware programs simultaneously, you must be careful NOT to install two antivirus programs.  They will fight.  Comcast and AT&T  ISP's include McAfee Anti-Virus subscriptions in your monthly fee.  (Wide Open West does not).   Comcast and AT&T anti virus programs are the best choices for most because they do not generally expire.  However, you must install them and keep them updating to work.  Unfortunately even these programs need some attention.  AT&t has switched antivirus programs supported 3 times in the last few years.  The free versions only work for about a year or 2 before they the new free version must be installed.  So open your protection programs regularly.  

 

 

Comcast and AT&T includes McAfee for free.  Free is good, however do not be complacent.  These programs will not just work by magic.  You must take the time to be sure you have installed, updated, inoculated, scanned, cleaned/repaired, and scheduled each program.  The paid for programs also have the downside that when they expire you loose most of your protection.  Most of the infected computers we repair had expired antivirus programs. The recommended work around is to get the software from your ISP so that it expires most seldom.  Similarly Avira Antivi Personal Free Ver or AVG Anti-Virus Free Edition do not need paid subscriptions to keep working. Neither are perfect but they are OK. Avira Antivi Personal Free Ver runs lean and fast but gives you a daily pop up asking you to upgrade to the paid version.  AVG runs sluggishly but is more popular.  Both are effective. To get your free software from your ISP You must: login, go to their help sections, find the downloads and install them.  If you must buy an antivirus program do not over spend.  The free antivirus programs that come with a new computer are not free. They expire in 30-90 days and then ask for $75 to update.  Meanwhile you can buy the same program like McAfee Virus Scan Plus (OEM) for just $25 or get the one you paid for already if you have ATT or Comcast. While Norton Antivirus is an effective program it is generally overpriced and is a major source of trouble in lost internet connections, b locking file and printer sharing.  For novice users Symantec and Norton Firewall programs are a real pain.  You will feel like you paid them money to get a part time job learning how to use their firewall software/  They change the interface all the time trying to get is right.  Norton firewall can be kind of like shutting your network off all together.  AT&T used to offer Norton but dropped it and now offers McAfee.  That was probably no coincidence.

 

When ever you install these Protection programs most people start but never finish the process.   Be sure to 1. download, 2. install, 3. update several times until you see a message that indicates all available updates have been installed as of a recent date. Then 4. inoculate, 5. scan, 6. repair or fix all and 7. check to see that your are running auto updates and scheduled weekly scans.  If you forget steps you are not protected.  Repeat these 7 steps for each anti- virus and each Anti-SpyWare program.   Also beware that over 1/2 of all viruses we remove happen in the 1st month after your antivirus expires.  Get a program that does not expire or keep it up to date.

 

You should be warned that there are many bogus SpyWare removers, tool bars, pop up blockers and "watch dog" programs that claim they offer protection or help you speed your computer in some way.  Unfortunately, while they look official most of them are harmful, especially the ones that are advertise in Pop-Ups. Rampant confusion over what protection software is safe and what is dangerous is why I took the time to write this page.  If your wiz bang tech doc program is not actually from McAfee, Norton, Computer Associates, Symantec, Microsoft or a source we listed we would recommend staying away or reading reviews from http://www.download.com or PC magazine before your install.  A couple more safe ones are:  Windows® Defender  Spamfighter Email filter Free  Others you may have installed in the past may be taking up processor speed even after they have expired.  You can often uninstall software unnecessary programs yourself through: Start, Control Panel, Add and Remove Programs.  For further ideas on this same subject I like this Article:   "Help My Computer is Slow!"

 

1a: Virus Warning:  Antivirus 2009 pop ups  (August 2008)  As an IT tech consultant I have run into a dozen machines with this virus. If you have been getting these pop-ups you should immediately install update and scan with Malwarebytes Anti-Malware, Both Spybot and AdAware have new versions out so most of my clients need to reload these.  I believe that updating your antivirus and immunizing with an updated Spybot Search and Destroy will help you avoid this virus.  More info about using these are posted on my tips are listed in #1 above.

 

1b:  Back Up your data and pictures etc:  A word of warning!  If you are reading this then your data is at a higher than normal risk.  Hard drives wear out in 2000 to 10,000 hours of use.  Viruses can take your data at any time.  Plan for a hard drive failure and back up to another computer or a Thumb drive AKA Jump drive or USB Flash Drive is about $8.  a DVD is about 50 cents.  If data is valuable to you then you should plan to back up at least one per 5-20 hours you spend on your computer.  External USB/Firewire hard drives cost about $80 for 500 GB.  But plan for them to also fail in 2,000-10,000 hours under power.  To protect your data keep them powered off when not in use or buy one that "Auto powers off" when not in use.  If you have multiple computers in your workplace consider a real File Server $1k-$10K or at least Network Attached Storage for $150-2500.  What is the value for your data?  If it is replaceable at all what is the cost of replacement?  Back it up or loose it forever!! Need an inexpensive back-up software?  I have had good luck with  SuperCool ZIP Backup

 

1c. I think I have a virus.  What should I do?  Ok so you  still got infected?  Update and scan with your anti-virus or install anti-virus and anti-SpyWare using the links above.  If that is not enough then use Trend Micro's Virus Encyclopedia to look up a fix for your particular virus. You can often start with a free scan from Trend Micro HouseCall    Finally check your own security with Audit My PC's Firewall Test Scan or 1056 ports with Gibson Research's  ShieldsUP! (Just ignore the failure message about port 113 being closed not stealth).  Still failing it is probably time to me live at (630) 445-1586 before you risk loosing your data or putting your fist through a wall.  Speaking about frustration.  Please do not chastise you family members because they got you a virus.  It is easier to prevent viruses with routine maintenance practices than to super screen every email or website you go to.  Plus a problem like this can lurk for quite a while before it becomes obvious.  It is generally much easier to get rid of a virus than to figure out who done it!

 

2. Is my Internet connection slow?  Could be.  Best thing to do is check with an ISP speed test like: CNet's Bandwidth Meter ISP download speed test or Audit MyPC's Up and down Speed Test  or  SpeekEasy.net's Flash up and down ISP Speed Test.  While internet service can be slow often the problem is a slow or overloaded database server from that website.  Popular sites like my yahoo and FaceBook etc. can get over loaded and there is not much you can do about it. 

 

3.  Does my computer need an upgrade?  If you are running windows 95 or win 98 then your money will go further with a $200 replacement (see "Best Computers" below).   If you are running XP then I would like to see a minimum of 512-1GB of RAM for most users.  Lots of sources of parts but what you really need is compatibility information.  I use automated memory configurators from Crucial (requires you to temporally disable your pop up blocker) or manual configuration by model and local pricing from Tiger Direct.  Cant find your computer try  PNY to scan or search for compatible memory upgrade configurations etc.   Scan you computer for processor Upgrades with Power Leap Scanner or Manually at Power Leap Manual Search (may be limited to their products) In general these may be better tools for identification than tools for shopping.  But you can shop for lower prices on Google product search or eBay  after you identify the specific part you need.

 

4. What is the best Computers for me to buy?   We are not hardware suppliers but do often guide purchasing decisions based on our experience with the costs of maintenance.  If you are buying a new home computer we recommend you wait WAIT.  Yes, WAIT as long as you can before you buy.  Prices go down quickly a few months after the latest thing is released. 

Don't forget the cost of setting up a new computer!.  Maybe you can save your old one for under $200 and/or upgrade it for $100.  It will take you (or somebody) dozens of hours to tweak out your computer install the software and updates, move your data, configure your email and phone sync and make your printer work etc.  Plan on about $200 plus software and hardware to configure any new computer purchase for your use.  By delaying until you really need a new computer you buy less often and you will save lots of time and money each time you delay.  Another version of the same concept is to not buy the latest, newest fastest untried technology.  Let somebody else work the bugs out of Windows 7.  If an OS, motherboard, or any new technology does not have service patches or updates then you may be trying a product before it has the benefits of real world testing. this is why I recommend used Dell Optiplex Desktops just off lease over new desktops.  Long your computing expenses will be lowest with this strategy.   A word of warning though. Hard drives wear out in 2000 to 10,000 hours of use.   See section 1b above and back up your DATA!!!!

 

4a  Planning New Computer purchases:  Rather than focus your budget on speed and performance your 1st dollars should go towards choosing manufactures who support their systems and their top of the line professional line of hardware is built to last.  Long term your operational costs will be more dependent on a manufactures service, support parts quality and your downtime or lost data than speed.  Of course top manufacturer offer top speed computers too.  So it just is a matter of prioritizing your budget and considering your long term costs of ownership.   Compare a manufacturers and retailers in your area based on their support services, warrantees and wait turnaround time for service before you choose your computer.  New computers can be pretty cheap if you are not buying the fastest available.  Laptop computers are only about as good as your service warrantee.  We always buy at least 3 years of hardware warrantee on a new laptop.  Software warrantees vary widely in value.  There are many good computers out there but the difference is mostly in service.  We have had the best luck with www.Dell.com customer service. They are not perfect but they also have very competitive pricing on new computers.  Do i order a laptop or a desktop?  Desktops generally cost less long term to maintain but are barely portable.  It is probably best to have one of each. A tough desktop for everyday linked on your network to a laptop for portable uses.

 

4b. Laptops:  As far as long term expenses you may consider the investing in a NEW laptop rather than used because laptops can wear out.  A warrantee can be more valuable on a laptop than on a desktop because only authorized dealers can get some of the laptop parts like screens and hinges.  New laptops also start at about $350 bucks.  For example:  Check out the sales in newspapers and on websites.   Example:   Laptop Sales Black Friday 2008  A good place to start your search is using cNet's Laptop buying guide to decide what you want.

 

4c. As far as used laptops they cost somewhat less than new and many come with valuable legal copies of software like MS office etc but on the down side used equipment will need some additional expenses and not last as long.  For example laptops batteries generally work poorly or hardly at all after a year of use so many used laptops come with bad batteries.  Most batteries can be replaced for $60-100. Try a Google product search on your potential laptop model.  Also they may come with just 256-512 mb RAM.  Check out the cost of an upgrade for your model with Tiger Direct’s Memory configurator or Crucial’s. I recommend at least a 1GB of RAM for XP or 2GB for Vista. Not sure where to start?  I like Dell Latitude Laptops from ReCoupIT because they are fair people, and have a constant supply of durable Dell Latitudes. You may have to do some emailing to insure your laptop has onboard Wireless G or N.  If you are serious about your laptops with internet access then onboard wireless (aka wiFi) 802.11G or better is essential. I would look for a Dell Notebook n600 620 or N640 for about $400 with Win XP Pro+ and 512 MB ram or more.  They can have good onboard wireless and you do not have to budget for a monitor.

 

4d. Laptop OS:  I prefer XP professional but vista is not so bad now that we have a service pack or 2 to address the bugs.  I would avoid Windows 7 or whatever they will call it until it has a service pack.  (12-18 months).  (Funny how supply and demand and marketing makes the quality goes up when the prices go down on new MS software. ).  Apple MacBooks are not a bad choice but surprisingly scored worst on repair frequency in consumer’s report survey 2008.  I know our family runs through iPod replacement and repairs 3-4 times a year. The MAC OS10 is sound but the hardware takes a beating at least as bad as everybody else's if not worse.  Beware of MAC upgrade costs at the apple store.  They may over charge for a larger screen in a MAC Book Pro or even a memory upgrade.  It appears that their strategy is to get you excited about the MacBook for $1000 but pretty soon you spent $3000 ouch!  Remember new PC laptops run $350-2000 for similar bells and whistles.  I love Mac's commercials. There is some real truth but the Spin is masterful!  To monitor my feelings on it my family of 5 has 2 old PC laptops, a 5 Dell Optiplex Desktops, 2 iPods, 2 iTouch, 4 misc. MP3 players, and 1 MacBook 3 printers and a GPS. But get the cost.  We have recently invested $3200 in 5 apples ($640 average cost) and could replace the lot of 15 non apple devices for $2250.  That is just an average of $150 in each in piece of hardware.  Guess which devices I worry most about repair and replacement costs.  My opinion? Macs have come down in price to where they are still 2-3x the cost of a similar PC product.  Are they worth it?  if you believe in market pressures than I would say it is a wash. Stick with what ever you know.  On the other had you spend more a year on your cell phone than on your computer so do not think about this decision too hard. Your time and data is the valuable asset here so just let me  remind you again to BACK up your data and software configurations!!!  See number 1 above!

 

4e. I found a used laptop at another local source.  Is this used laptop at a fair price?  A good place to rough price value research is this link to eBay’s Buy it Now Laptops.  Plug in your make & model number and RAM etc.

 

 

4f. Desktop Used Computers yes it is true that not everybody is crazy about Vista yet plus a new line of computers will have bugs until it is rolled out for awhile.  Cheep desktops are not built to last. they are built to compete on store price alone.  So it can be much more efficient to buy a refurbished Dell Optiplex computer.  A used Optiplex box is inexpensive, fast and reliable for 150-$400 with XP Pro depending on options not including, monitor ($5-300 depending on size and resolutions), software, and configuration).  If you buy wisely your savings can be so significant that you can keep a spare in waiting so it can be the most economical way to own a computer.   In keeping with this strategy, Endorfan generally has a loaner if you ever get in a pinch.  they can be bought easily from Dell Financial Services or www.recoupit.com just off lease.  The Gx270's and Gx280's cost $150- $350.   I run a fast Optiplex Gx270 SMT 3.0 GHz HT 2 GB RAM for my video editing so they can handle any email, business web browsing, Desktop publishing or kids video games quite well.   These computers all work nicely for most any home or business uses, including: email, word processing, photo editing, photo slideshows, graphic design, and with a few additions the SMT or SDT desktops even work for editing DV videos, playing educational kids games, or even the home entertainment system. I hooked a $70 Optiplex gx150 computer to my 50" HD monitor and can watch all my media collection across my home LAN.

 

    If you are a high end gamer addict then get a new Alienware.com gamer or build your own machine. Gamer's parents need to know that the most important piece is the latest fastest Nvidia video adapter  which gamer addicts may upgrade 2-3 times a year. This page is not much of a resource for gamer addicts as gaming is all about high scores not low costs.

 

    An alternate place to find reliable pricing on Refurbished Dell Products is www.dellauction.com  In the past Dell auctions used eBay however, now they have their own auction site to bypass the middle man. Unfortunately they also bypass the pressure to sell low based on the  fact that they are the only vendor on their site.   eBay computer buying is tricky because it is riddled with lots of scammers Dell Financial Services sites are a no brainier.  So just click the links above and buy freely with confidence.  However if you are more skilled you will find better prices on  Searching eBay for Dell Optiplex HT .   Feel free to order it on you own but when yours comes in you will save allot of expense and aggravation if you let us set it up, tweak it out, and burn a restore image before it gets all screwed up.  The Optiplex line comes in a a Standard Mid Tower (SMT) or the Small Form Factor (SFF) case.  While the SMT or SDT can costs slightly more up front it is easier to find parts and upgrades at lower prices.  The SFF is great if you have limited space or know you will not upgrade internal PCI cards, Video cards or optical drives.  The low profile cards required for the SFF upgrades can be hard to find at low prices.

 

4g. Monitors and TV's are rapidly converging.  If you are getting a new monitor we have found excellent values at  Tiger DirectCostco, or Fry etc.   However if cost is important you should know that any used monitor manufactured in the last 10 years  will be compatible.   Be sure to test it and make sure the colors are not too dark and double check the label on the back for the manufacture date.  You can usually pay <$10 for an old basic monitor.   However, if the spirit moves you, buy a nice new wide thin 20" for under $220.  (Be advised that buying a monitor online costs you over $30-60 in shipping so it is usually prudent to find a local deal.  I think that in 2009 prices will drop on 20-24" monitors complete with HDMI input for HDTV compatibility.  It will have  computer monitor with 1920 x 1200 pixels or more resolution in the $2-300 range.  This allows your monitor double as a full HDTV. The cost is high but you may get 2 uses out of the same monitor.

 

5. Where can I get fair buys on GADGETS and Technology?

I often start with CNet Reviews  or ZDNet Reviews because they get us great comparative research info and helps us find good pricing and reliable Tech info.  We often start with Google Product Search for product info and as a baseline for pricing values.  We rarely buy new stuff on eBay anymore because we often find better values and customer service through CNet or directly in favorite retailers like www.costco.com (great warrantees) on electronics  NewEgg (computer parts)  Fat Wallet  Cellphoneshop.net has great prices but ships slowly and has hit and miss quality. I have also posted a whole section below on Digital photography and Camcorders (if you scroll way down).

 

6. How Can I save money on Software? Of course the most appropriate software depends on your individual needs; but low prices are always good.   We like the site DirectDeals and  Google Product Search as we find great pricing and access to OEM software here  We generally save about 30-60% here if they have what we need. If you have a student in the family you are probably also eligible for huge Educational discounts on Software.  Great Prices on  Ebay Software but 1st read BEWARE of USED Ebay SOFTWARE... 

 

7. Free software; is it safe?  Some times, yes but most free software are not safe. For example we recommend Malwarebytes Anti-Malware, LavaSoft Ad-Aware Spybot - Search & Destroy and Open Office to almost everyone.  Meanwhile, free software scares us in general.  Be careful loading free software even from reputable sources like Yahoo, and AOL (AIM).  These free products can include optional software that will slow your computer or worse.  A good source for software reviews and software is Download.com a.k.a. cNet Software Reviews   We like to read the reviews of software to find out the possible pros and cons here before we install it.  For example here are reviews of a file sharing software:  Read about Limewire. Other safer sources for free software we recommend include this webpage (duh) and www.SnapFiles.com Beware of trustworthy software names from untrustworthy sources especially pop-up warnings and email.  On the other hand become familiar with manually updating with Microsoft Windows Updates and updates from your actual antivirus program still dangerous programs mimic these updates look and feel in their pop up adds..

 

8. I have broadband.  How do I protect myself form Hackers?

I always recommend a Router firewall to keep your LAN and computers secure.  If it is wireless you should make sure you turn on WPA security.  If you do not have a hardware firewall is is essential that you turn on Software firewalls like the one built into MS XP SP2.  Broadband leaves your computer on line 24 hours a day as a target for all hackers. Hackers can scan thousands of internet addresses for all computers that fit certain criteria that are able to be hacked.  Sometimes the hacker will use your computer to hide behind and hack other computers.  Other times a hacker will just give you a virus or something destructive.  We recommend that broadband users protect there computers with a good antivirus like  McAfee Virus Scan  or  Norton Internet Security and that you protect your computer network with a hardware Firewall Router.  This kind of device is cheep and effectively  hides your computer from the hackers using NAT.  As a general rule keep your MS XP Service Pack 2 Software Firewall turned on).  Check this in: My Computer, My Network Places,  View Network connections, Change Firewall settings

 

For security as well as eliminating other common computer errors you should run your Windows Updates Just open Internet explorer, click on tools and select Windows Update.  Run your updates often.   Many of them are very important and they are free.  Broadband users should set the computer to download the updates automatically and Alert you to before you install them. This will keep you up-to-date without much hassle.  If you have never run your updates before there are dozens of updates you need.  As a matter of habit, we would install all updates and all security updates from Microsoft.  One small warning though.  Microsoft began pushing Internet Explorer 7 in late 2006.  I love it personally however if you are running older software like QuickBooks 2004 it will interfere with the intuit updates.  The good news you can easily rectify the problem by uninstalling ie7. 

 

9. Email and online issues:

9a. How do I avoid spam and email hoax problems:  Spam has many causes.  Most email addresses are actually harvested from all those chain letters and bleeding heart stories that tell you to pass the letter on to 10+ friends.  The reason these little gems get written so well is so that they can harvest all your addresses and send you spam. They prey on emotions so they focus on topics in safety, religion, politics, love, friendship, health, charity, national security, terrorism etc. so you feel compelled to forward them.  If you forward  these little gems to me you risk getting my response When you get a chain letter your find incredible it is probably not credible.  Look it up at: www.snopes.com , CIAC Hoax Busters or Urban Legends from About.com 

 

    Anyway, if you have too much spam you could change your email address but that is not your only option.   If the spammer or company is somebody you trust but just accidentally signed up for their spam Click the links that say "remove."   However my favorite tool for dealing with Spam is upgrading to Outlook 2003 or 2007 (also included in MS Office 2003 etc) for your email client.  It's spam filter is amazing.  Some also like to filter with Norton Internet Security.  Go Daddy Web hosting and others have good email filters available on their Webmail solutions.  I have read good things about Spamfighter Email filter Free  These may also protect you from other scams like phishing.

 

9b. What is "phishing"?  Phishing schemes are attempts to steal sensitive personal information – such as passwords, credit card numbers, social security numbers, etc. – through the distribution of fraudulent email messages. 

 

    All these phishing schemes have a standard MO.  A phishing scheme typically consists of an email message that appears to originate from a trusted source, but in fact is an attempt to obtain and exploit sensitive user information, such as login credentials for the targeted user's online bank account. Often, the message asks you to "update" account information (including credit card and checking account information, social security numbers, addresses, and telephone numbers). Most phishing scams instruct you to do so via a form in the body of the email. Sometimes, you will be prompted to click a link that appears to lead to an authorized Web site that belongs to a legitimate, trusted company.   As more and more communication and transactions are taking place online, phishing schemes and other attempts to steal sensitive personal information have become increasingly prevalent and innovative.  Phishing attacks against online consumers have become so widespread that an estimated 57 million Americans have received fraudulent email messages and 1.98 million may have fallen victim to the subsequent scams, resulting in approximately $1.2 billion in direct costs to U.S. banks and credit card issuers. (According to a study by research firm, Gartner, Inc). MS Internet Explorer 7 and grater have a highly rated fishing filter. For Mozilla Firefox you want at least version 3.0  If you are running an older version of a browser it is time to update it to a version with a newer phishing filtered version.  Also please help fight back against fraud.  Forward the suspected phishing email to: spam@uce.gov and reportphishing@antiphishing.org  

 

9c.  Protect yourself from online fraud. These eBay topics are basic security that everyone should know: Stopping online viruses, Deterring identity theftAvoiding fraud   Stopping spoof email & Web sites

 

9d. Should I use the email address from my Internet Service provider (ISP)?  No use Gmail for home email and your own domain for business email. ISP email addresses are provided to keep you with their service even when they become no longer competitive.  Lots of you are still afraid to dump AOL or your ISP because you do not want to change your email address.  For online web mail I like GMail from Google because of the free and full featured functionality and compatibility with MS outlook and other pop or IMAP email clients.  while I am not a big fans of free hotmail, msn or yahoo because they seam to lead people to spam, pop-ups and other software issues discussed on this page.  They also like to charge for things like using a more functional pop3 email clients like outlook express.  Further they are constantly promoting or tricking you into upgrades or unnecessary service fees.  One of the best features of a pop3 email client is your ability to use Outlook, Windows Mail (vista), Apple mail or Outlook Express.  Outlook allows you to keep a calendar and address book synced with your cell phone, maintain ,and save your email in folders on your local PC for offline access and back up to CD etc.  If you depend on Email for your work you should not risk using AOL, hotmail or AT&T Yahoo.

 

9e. How do I buy my own Email domain?  You can probably own www.yourdomain.com with 1 email address with 1 GB storage for about $10 a year or $60 a year including web-hosting and email forwarding.  We often use www.godaddy.com as a Web Hosting Provider.  You do not need to maintain a website to own an email address like bertha@smithfamily.us   In fact we have unlimited free email aliases so if you want we can set up an email account for you for free like yourname@endorfan.com or yourname@naperthrill.org  we can work it out in trade.   We would auto forward this email to your current ISP email address.  If you use outlook or outlook express nobody has to know your ISP or how often you change it.  Then later when you change ISPs we just change the forwarding and berthaSmith@naperthrill.org email still gets to you at your new ISP.

 

9e. How do I email or text my kids People under 30 are not as tied to email as those 30-70 are.  They say:  "Email is for old people."  Over the next 20 years email may even may be replaced all together.  Younger people IM, text, and post on FaceBook or MySpace all day long.  Yet my typical 16 year old son only checks his email 3-10 times a year for his summer job schedules only.  The good news is that the new websites and  programs have built in "email" programs so you can just find their AIM or MySpace login and email them at login@aim.com etc.  If you want to send a text message to a cell phone but do not know the email address you can do that from IM programs like MSN Messenger  Also Outlook 2007 can now send SMS messages to any phone with Outlook Mobile Service

 

10.  Websites and Web hosting

For inexpensive simple Web Hosting we like: www.GoDaddy.com  It is also a good free place to research available domain names. Examples of GoDaddy hosted sites include: www.napervillejazz.org  www.centralsod.com, www.GlutensenReactivity.net www.ChallengersSoccer.com   http://blog.challengersSoccer.com  www.CentennialBeach.com  www.HonorRollcolleges.com   www.ppfac.com  www.belgios.com  www.premiumdrywall.net and www.kbellertson.com  www.SRSaints.info www.HuntingtonPool.org 

 

Tech support for a site is generally much less effort than creating all the interesting content on a ongoing basis.  Creating art for a site theme is generally a one time deal and photography is a separate issue.  Content or function drives the design when creating a site.  So for your 1st steps lets keep it simple.  Start writing a letter to a potential visitor introducing your subject, company whatever the site is about.  Answer the question: Why is this interesting? but also be sure to answer the other W's of Who What, When and Where.  Most of you are comfortable writing a letter on your subject so start from your area of comfort.  If you subject is at all complex then make a list of 10 questions visitors may have and the answers you may want to learn.  Finally review that and turn it into a motivation statement.  In other words, what is the compelling reason (s) that visitors would chose to come to your site and what surprise of valuable information will keep them there or keep the coming back?  Why do your best customers come to you?  Send any thank you letters or endorsements that you have received along to whom ever is helping with your content.  If you have a person who can write a good endorsement letter about you that could be part or all of the focus that drives your content.  It is certainly much more credible than a guy you paid to write nice things about you.  If your topic has multiple people who might have their own view point then consider creating a blog as part of your site.

 

Take a quick look at the websites and blogs for a common point of reference Examples of blogs are:  http://blog.challengerssoccer.com or http://blog.centennialbeach.com which are both tied to a domain home page like www.ChallengersSoccer.com.  Even more interesting than a blog is a social network site where your members are your content.  See http://www.ning.com/  Which lets you build your own social network site like FaceBook.  It is really interesting.

 

If your website was part of internal group communications then running a campaign I would also want to allow people to register for email membership in your email or newsletter group. www.groups.google.com is free and has the functions you might want to use to manage internal campaign communications to “the group”.  It also allows you to manage who can post or even join with or without you or the group leadership's approval.  For a sample of how a login could work see www.srsaints.info For a fee starting at $19/mo you can build nice HTML customer contact emails and a list with www.constantcontact.com some like this but I am not a huge fan.

 

If your group shares schedules, files or photos consider www.airset.com  AirsetIt includes a free online outlook group calendar that syncs with others outlook calendars and contacts.  This may be perfect for anybody involved in multiple groups but also has private personal appointments, Outlook and a cell phone.  Airset includes allows for free solutions for file sharing, blogging, shared contacts, photo and video albums, shared lists, play lists, calendar text page reminders and is password protected.

 

11. Tele-Communications savings with VoIP

11a. VoIP the good: Starting in about 2007 one of your biggest opportunities to save money is on your telephone services with voice over internet protocol or VoIP.  VoIP piggy backs your phone service on the bandwidth of your internet service (preferably cable internet).  There are many options reviewed at VoipReview.com  Couple a cheep VOIP phone service with your cell phones and many may choose to eliminate the old home phone lines all together.  Further, free service like  Skype which allows you to call or video conference any computer to computer.  If you want to add unlimited local and long distance calling to US phones that costs just $30 a year.  Our home phone bill used to be $80/month but we had lots of features.  Yet there are voice over internet protocol (VOIP) providers that offer unlimited long distance and local calling for $10 a month.  I ended up on Joiphone 2 lines unlimited local and long distance for under $18 total for both lines (no, not $18 each line, i pay under $18 bucks for my total bill.  service and quality has been good.

 

11b. VoIP the Bad:A couple years ago I had a poor experience with Sagevon customer service.  They advertised lots of features I wanted for just $18 a month.  I paid for a year of service and I thought I was home free.  This is when I learned how bad customer service can be.  Customer service is the down side of the VOIP industry.   Read my story about Sagevone aka Sage Communications

 

11c. VoIP the Ugly: I have also not yet found low prices or good features from our local ISP's or Vonage who heavily advertise and gained early market share with their VoIP Solutions.  I have found that many of these great marketers charge well over $30+ a month for one line and can afford lots of marketing money.  I have also have found that many services bundle hardware in with their monthly bill or charge a set up charge to cover hardware.  Unfortunately the hardware is often not easily used for a competitor's VoIP Service.

 

11d. VoIP related topic: Voice Quality QoS: Most consumers report better sound quality with VoIP in general.  However others have Quality of Service (QoS)  issues resulting in dropped calls or lack of service especially when their computer takes the band width for popping an email account etc.  We were initially impressed with the sound quality and freedom of the packet8 business phone systems.  However, others experienced that the ISP and the installation and networking hardware makes a huge difference in (QoS)   When reading reviews of the VoIP system consider that Tech Support is a huge variable in that industry.  There are routers and configurations that will solve many QoS problems.  Give the tech support people at your VoIP provider a call BEFORE you buy!  If they ignore you and you are still having trouble give us a call at 815-377-2380 or send me an email here.

 

11e. VoIP related topic: VoIP Hardware:  You will need some hardware to make VoIP work.  You could choose an one of these 4 strategies:

1. Just a microphone and speakers or a headset attached to the sound card of your computer.  Costs $3-40 unless you have them.

2. A Webcam with mic  (costs $15-90) for Skype's free video calling.

3. You can bye a Skype phone. Through: Skype, NewEgg or eBay (Costs $20-80)

4.  I bought this VoIP gateway which connects my existing old analog phones to my network's router.  (costs $60)

5.  Wait until somebody wises up and retails an "all-in-one Cable modem/router/ VoIP gateway print server."  This should offer the best QoS and the best automatic recovery from internet and power outages.  Unfortunately I have had to install 4 separate devices to do the jobs.  It will probably happen in the next year

 

12. Voice mail Fax Time and conference calling money Savers

For enhancing your phone service you might consider getting a free phone number for a free unified communication number called Grand Central  which is offered through Google.  You can not beat the price and may use it to add Cadillac services to your existing bargain phone services.  Grand Central includes: One number that rings different other existing lines based on who's calling Know who's calling. allows you to create a business line, screen unknown callers, Hear why someone is calling before taking the call, Record calls on the fly and access recordings online, Block Callers. Receive voicemail notifications via email or SMS. Greetings, Personalize your voicemail greetings by caller or group. Choose ringback tones for your callers WebCall Button lets people call you from a web page without showing your number. CallSwitch Switch phones, say from your home to your cell in the middle of a call say from your home to your call. Click2Call from your address book and Mobile Access Visual voicemail for your mobile phone.  Or use Grand Central to forward to another Bargin service for voice mail and faxes called Max email.
 

For eliminating your fax or voicemail lines we use MAXEMAIL.COM. It has an awesome $24/year "Lite Plan" version for fax and voicemail (hidden on their web page amongst more expensive options).  The Lite Plan gives you an 815 phone number that converts voice or fax and connects through up to 25 email addresses your email and text messaging.  MAXEMAIL allows you to eliminate your fax line and get instant notifications of your faxes and voicemails.  If you use a fax through web or email service you may consider installing any old cheep scanner for sourcing your fax from paper. However, if the document you want to fax is on your computer you do not need a scanner to send it.  To saver printing and ink some people just forward their existing fax line to their MAXEMAIL number  other people just realize that fax is a slowly dying technology.

 

    

 

14. Photo and Streaming Video Sharing  

14a. Photo Sharing Picasa by google: Picasa is great because it is fast simple and functional.  It is not perfect but a good place for a beginner to start and maybe even stay long term.   http://picasa.google.com/  You get 1 GB free storage per email address and you can choose the resolution and or compression to be applied for photo sharing.  Example:  You are invited to view picasa photo album: BlairElmh 

cid:5251259863711180721

BlairElmh

Sep 6, 2008
by Jim E

View Album
Play slideshow

14b. Photo Sharing other: SnapFish  is great for printing photos at about $0.15 per 4x6 at your local Walgreens.  I have a SnapFish  account for sending photos to anybody’s local Walgreens but use www.costcophotocenter.com for my own printing.  I like the SnapFish feature called “Group Room” that allows several people with different passwords to upload to the same place.  For example: http://prairiesaints.snapfish.com.   If you get another user to join with your invite you get another 20 prints free (so please use my link above).  There is no space limit so you do not have to compress or reduce photos before you upload them. As I said it is great for printing photos but if you want to share the photo files they charge $0.50 per photo!  So if you want to download then browse 200 original photos files Ouch!

 

    Other services are more cost effective for file sharing.   I have had good results from Photo Gallery Web Sites like FotoPic.net which has more functions but is therefore more complicated.  At FotoPic.net the 1st 250 MB per email address is free.  For a few bucks you can increase space. See example galleries:  http://nnhsgt.fotopic.net http://nngcc.fotopics.net  http://challengers.fotopic.net   There are other reputable “free” photo gallery websites including:  http://photos.msn.com, http://www.kodakgallery.com/ and http://www.photoaccess.com.  Finally don't forget that a blog author can probably upload a few photos for free on your blog.  Sometimes less is more when you have a couple of really good photos"

 

    For a small budget I see impressive things done with a  ".Mac web gallery" Just $100 bucks a year includes 10 GB of storage, advanced web hosting functions like automatic web back ups and a lot of cool features.  A great example is:  Saints football photos by Alex Metzen   Also several people can share an account (with your permission) so that brings the cost down.  Dot mac also offers lower cost options and free trials. 

 

14c. Free Video Streaming YouTube is very popular but has it's limits in size, length, quality, format and even content.  On the other had one of the most surprising values is the free streaming video services offered through OurMedia.org to post free streaming videos Click for Samples. They allow you to post your creation of any size for ever for no cost. Also they convert your video to  multiple streaming formats for free.  They are perfect for adding video to your blog or website for almost no cost.   They have features for photos and copyright free music too but I have not used that feature.  If you have interest in editing video they are a must join.  Vimeo.com is another rising star in video streaming.  The preceding link shows the quality and interest of these videos.

  

14d. Software to manage edit or slideshow your Photos.  Some such software probably came with your camera and some came with your CD/DVD burner or computer.  For burning Music photo slideshows to DVD I prefer PhotoDex Pro Show with Nero Vision Express in second place but some friends use Roxio.

 

For photo editing we like ArcSoft PhotoStudio 5.5 because it comes free with most Canon optical products and it has a simple one page under help that tells you how to use all the tools.  Or you can also use one or more of the following:

·         Nikon View: http://www.versiontracker.com/dyn/moreinfo/win/19659

·         Picasa: http://picasa.google.com/index.html

 

15. Digital Cameras: Digital Camera's are a specialty category that change constantly and require research.  We like www.dcresource.com because they offer independent in-depth expert hands on reviews and sample media on most popular digital cameras.  Our second source is CNet Reviews.

 

16. Camcorders:  Start research at C-net Camcorder Reviews   If you are looking at a low cost and small webcam for YouTube consider a new the Sony flip.  Looks interesting but cheep and low res.   On the expensive side, if you want a high end Hi Def 1080p camcorder.   Look for a CMOS or 3ccd optical sensor and HDMI connection if you want the best.  These match a high end HDTV nicely so they will be the next standard for color and clarity.  They cost the $900-$7,000 but are better than the $100,000 TV cams from 15 years ago.

 

For a low cost but high quality option price any highly rated Mini DV camcorder.  It will be easy to edit with its standard ieee 1394 firewire connection.  I have a 5 year old cannon and works OK. This older canon camcorder has still features like a 1 mega pixel burst mode that help you capture the right frame and delete the bad ones that missed the perfect split second.  (kid with eyes open and a smile or kid with ball on the end of the bat).  Those fleeting moments make the photos way better.  I do not like the DVD camcorders for editing. Face it nobody takes 30 videos that are interesting right out of the box.  They are hard to connect to a computer, are lower resolution recorders and over priced.  Consider a HDD camcorder instead if you have a $3-500 budget.

 

Finally on the older camcorders that are used most have 4:3 aspect ratio while today’s TV’s are all 16:9   This is also important to consider as memories will out live the older 4:3 format.